Platform

Same three agents. Every department.

Voice, customer-facing and ops-facing agents apply across a full business, not just the front desk. Sales, Operations and Marketing are live; the rest are built for your business, not a shelf product.

Owner / CEO

Built to order

Synthesizes every department's digest into one state-of-business view

Touches: Aggregated rollups across departments, read-only

Access: Read

New — same reconciliation logic pointed at more tables

Sales

Live

Lead intake, qualification, booking

Touches: Leads, bookings

Access: Read/write

Live — Mia + customer-facing agent

Operations

Live

Job/ticket triage, dispatch, completion tracking

Touches: Jobs, tickets, maintenance

Access: Read/write

Live — the ops-facing agent, proven on the PropOps property system

Finance

Built to order

Overdue invoice flags, per-client/per-building profitability, reconciles bookings against payment

Touches: Invoices, payments

Access: Read-only; drafting a reminder requires approval

Built to order — same DB-read-and-report shape, pointed at a payments table

Logistics

Built to order

Parts-to-job matching, reorder flags, vendor assignment

Touches: Inventory, vendor tables

Access: Read/write

Built to order

Marketing

Live

Ad performance digest, budget reallocation recommendation, executes on approval

Touches: Ad-platform / attribution data only

Access: Read + act on approval

Live — Oravio's performance and update agents

HR / Staffing

Built to order

Shift coverage, certification/renewal tracking, compliance gaps

Touches: Staffing/compliance tables, tightly scoped

Access: Read-only

Built to order — the most sensitive data domain

Compliance

Built to order

Intake audit trail, consent logging, escalation record

Touches: Append-only audit log

Access: Append-only, never edits

Earned per client, not built speculatively

Department	Agent does	Data it touches	Read / act	Status
Owner / CEO	Synthesizes every department's digest into one state-of-business view	Aggregated rollups across departments, read-only	Read	New — same reconciliation logic pointed at more tables
Sales	Lead intake, qualification, booking	Leads, bookings	Read/write	Live — Mia + customer-facing agent
Operations	Job/ticket triage, dispatch, completion tracking	Jobs, tickets, maintenance	Read/write	Live — the ops-facing agent, proven on the PropOps property system
Finance	Overdue invoice flags, per-client/per-building profitability, reconciles bookings against payment	Invoices, payments	Read-only; drafting a reminder requires approval	Built to order — same DB-read-and-report shape, pointed at a payments table
Logistics	Parts-to-job matching, reorder flags, vendor assignment	Inventory, vendor tables	Read/write	Built to order
Marketing	Ad performance digest, budget reallocation recommendation, executes on approval	Ad-platform / attribution data only	Read + act on approval	Live — Oravio's performance and update agents
HR / Staffing	Shift coverage, certification/renewal tracking, compliance gaps	Staffing/compliance tables, tightly scoped	Read-only	Built to order — the most sensitive data domain
Compliance	Intake audit trail, consent logging, escalation record	Append-only audit log	Append-only, never edits	Earned per client, not built speculatively

Built on scoped access, not blanket access

Each department agent runs on a scoped role with row-level security (Postgres RLS on Supabase) — a department's agent can only see its own rows. Every agent defaults to read-and-recommend; writing or sending anything requires explicit approval. This is a technical fact, not marketing language — it's how the agents are actually built.